Privacy Policy

Effective date: September 9, 2026

This Privacy Policy explains how Nexa Group LLC ("we", "us", "our"), trading as Your Free Masterclass, collects, uses and protects your personal information when you use this website, apply for or attend our training, or purchase our products.

By using our website or services, you agree to the practices described in this policy.

1. Information we collect

Information you provide to us

• Contact details: first name, last name, email address.
• Application/questionnaire responses: when you apply for our free live training we ask a short set of questions, which may include your age range, gender, level of experience with online business, approximate income range, the amount you may be willing to invest in a program, your goals, your availability and whether you are able to attend a live session.
• Registration information: details you provide when registering for a webinar or live training, such as your chosen session time.
• Purchase information: if you buy a product, your name, billing details and transaction history. Payment card details are processed by our payment provider and are not stored by us.
• Communications: messages you send us through our contact form, email or support channels.

Information collected automatically

• Device and browser information: IP address, browser type, operating system, device type and screen size.
• Usage information: pages visited, time spent, links clicked, referring website and how you interact with our pages and emails.
• Cookies and similar technologies: see our Cookie Policy.
• Advertising attribution data: information about which advertisement, campaign or source brought you to our site, so we can measure the performance of our marketing.

2. How we use your information

We use your information to:

• Process your application for our free live training and determine whether it is a suitable fit
• Register you for the live training and deliver access details
• Send confirmations, reminders and follow-up information about the training you registered for
• Provide the information, products and services you request
• Communicate with you about our products, services, offers and related content (you can opt out at any time)
• Provide customer support and respond to your enquiries
• Process payments and manage your account and purchases
• Analyse how our website and marketing are used so we can improve them
• Measure the performance of our advertising campaigns
• Detect and prevent fraud, abuse and security incidents
• Comply with legal obligations

3. Who we share your information with

We do not sell your personal information. We share it only with service providers who help us operate our business, and only to the extent needed to provide their service. These include:

• Webinar platform — to register you for, deliver and follow up on live training (WebinarJam / EverWebinar)
• CRM and email provider — to store your contact details, manage communications and send reminders (GoHighLevel)
• Advertising platforms — to measure and improve our advertising (Google Ads and Meta)
• Payment processors — to process purchases securely
• Customer support tools — to manage and respond to your enquiries

We may also disclose information where required by law, to enforce our terms, or to protect the rights, property or safety of our business, our customers or others. If our business is sold or merged, your information may be transferred as part of that transaction.

4. Cookies and tracking

We use cookies and similar technologies for essential site functions, analytics, advertising measurement and conversion tracking. For details, and how to manage them, see our Cookie Policy.

5. International transfers

Our service providers may be located in countries other than your own. Where we transfer your information internationally we take reasonable steps to ensure it remains protected in line with this policy.

6. How long we keep your information

We keep your information for as long as needed to provide our services and for legitimate business purposes, such as maintaining customer records, resolving disputes and meeting legal and accounting obligations. Marketing contact details are kept until you unsubscribe or ask us to delete them. Application responses are generally kept for 24 months unless you become a customer.

7. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Opt out of marketing communications
• Object to or restrict certain processing
• Receive a copy of your information in a portable format

To exercise any of these rights, email [email protected] with "Privacy Request" in the subject line. We may need to verify your identity before acting on a request. You can unsubscribe from marketing emails at any time using the link at the bottom of any email.

8. Security

We use reasonable administrative, technical and organisational measures to protect your information from unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, contact us and we will delete it.

10. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

11. Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised. Continued use of our website after changes means you accept the updated policy.

12. Contact

For privacy-related questions or requests:

Nexa Group LLC (trading as Your Free Masterclass) [email protected]